SHIPPING POLICY

Trust that we are working hard to get your order to you as quickly as possible!


To our fellow Canadians:
Your shipping is FREE on standard orders over $100 (before tax).
Didn’t spend over $100?  Here are our Canadian shipping fees:  

Expedited

6-9 business days

FREE on purchases over $100

Expedited

6-9 business days

$9.99  on purchases under $100

Express

1-5 business days

      $25.00

*Expedited shipping may not apply to bulk team orders for fins, high volume/weight orders, or orders that have to be shipped in multiple boxes.  If your order does not qualify for free shipping, you will be contacted by one of our customer service representatives.*

 

To our American friends:

Thank you for choosing Ly Sports!  We are located across Detroit in Windsor, Ontario!
Just a few things to know before placing your order…

 1) The customer is responsible for paying any duties or fees on orders over $800.00, otherwise, it’s already covered in the shipping fee!

 2) Our flat rate to the US is $9.99.  However, some exclusions may apply for extra heavy packages or delivery to Alaska or Hawaii.  

 3) It takes 5-10 business days for orders to reach their U.S destination, but in some instances, orders may take longer depending on approval to clear your parcel at US customs. Once sent, Ly Sports has no control over how long the order may be held at customs.  

 4) US customers are not eligible for $9 Easy Returns.  The customer will be responsible for shipping charges on all returns.  

5) Please note that the US currency listed on our website is strictly an estimate and reflects today’s current exchange rates.  The exact exchange rate will be determined by your credit card provider. Canadian funds will be shown at checkout and will be automatically converted to USD by your credit card company. 

USA Shipping Fees:  

Standard Shipping

5-10 business days

$9.99

Expedited 

2-5 business days

$25.00

 

FAQ

I have received an email from Ly Sports.  Does that mean my order has been shipped?

No, you will receive an email upon check out, confirming that your order has been placed.  Afterwards you will receive a second email. This email will either:


Am I able to track my order?

Yes!  All orders are shipped via Canada Post and can be tracked using the Canada Post website.  Your tracking information will be emailed to you once your order has shipped. 

We appreciate your business!  Should you have any further questions, please contact us immediately via email info@lysports.com or

telephone 1-800-706-1195, 226-280-1422.


Free Shipping Over $100 Canada Wide

(Flat Rate U.S. Shipping)

Superior Customer Service

Call for questions or great advice.

Home of Easy Returns

Pre-Paid shipping return label.